CGI-Communication maintains outstanding levels of support and customer satisfaction through self-help and assisted-help resources. Often you will find the solution to your issue in our product knowledge base or in our FAQ section. When in doubt you may Email or call into Technical Support with your questions.
Standard Technical Support is available from 9:00AM to 9:00PM seven days a week. Extended support is available 24 hours per day on certain business products only. A list of those products is available in our FAQ section. .
Product Support Pages
We offer a full knowledge base for all of our products and services. While we are still working on updating the content, we are certain you can find something to assist you in troubleshooting your problem.
Get help through Email
For non-critical support issues it may be quicker to get support through our contact form. A technician will open a ticket and E-mail you back at the provided address. If you need, there is always phone support.
Frequently Asked Questions
Some basic answers to common Sales and Billing questions are found in here. Please check back often as we are still updating the list. Support FAQs are found in our knowledge base.